FAQ
Our Products
Yes! We are so proud to say all of our products are manufactured in Toronto, Ontario!
Yes. All of our products are made with non-toxic, biodegradable ingredients that are gentle on skin and safe for the whole family — including little ones and furry friends. We never use synthetic fragrances, dyes, or harsh chemicals.
We make it easy to reduce waste with at-home refills. Simply reuse your glass bottle and top it up using our refill boxes — cutting down on single-use plastic and saving you money in the long run.
The Bare Home is proud to hold the following certifications:
- Recognized for meeting the highest standards of social and environmental performance, transparency, and accountability.
- For every amount of plastic we use, an equivalent amount is removed from the environment through our partnership with rePurpose Global.
- Our products are 100% cruelty-free, with no animal testing at any stage of product development.
We’re committed to creating effective, sustainable home and personal care products you can trust — from safe ingredients to low-waste packaging.
We combine high-performance formulations with a strong commitment to sustainability. Our products are thoughtfully designed to look beautiful in your home, work exceptionally well, and minimize waste through refillable packaging.
No, The Home Products products are not antibacterial. Throughout the years, many studies have shown that proper hand washing techniques with regular hand soap removes an equivalent number of bacteria from hands as antibacterial soap.
We decided to formulate non-antibacterial soap to keep our ingredients list short and all natural. The main active ingredient for an antibacterial soap is Triclosan which has been placed on Health Canada’s ingredient hotlist, and is on the verge of being banned in the USA.
Yes, all of our products are Septic Safe!
Shipping
We offer free shipping for any domestic order over $100.
Canada
ON & QC over $100 - Free
ON & QC under $100 - $12
NL, PE, NS, NB, MB, AB, SK, BC over $100 - Free
NL, PE, NS, NB, MB, AB, SK, BC under $100 - $14
YT, NT & NU - $30
United States
For orders under $100 - $12
For orders over $100 - Free
**REMOTE LOCATIONS
Unfortunately, we are unable to offer free shipping on orders $100+ to remote locations, or address that is only accessible by airplane. If you live in a remote or fly-in location, please contact our customer service department at info@thebarehome.ca and we will be happy to find a solution to accommodate you.
All orders ship within 1-2 business days.
Standard Shipping - Continental U.S. and Canadian orders will deliver within 3-7 days.
Thank you for all your support, if you have any further questions about our shipping service or rates, please email us at info@thebarehome.ca.
All orders will receive an email confirmation that includes tracking information once the package ships.
We currently ship to Continental U.S. and Canada.
Returns
We want you to love your purchase. If you’re not completely satisfied, we offer a 30-day money-back guarantee.
Returns must be requested within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition you received them.
To start a return or request a refund, please contact us at info@thebarehome.ca.
Please inspect your order upon reception and contact us immediately at Rachael@thebarehome.ca if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.